Support Contract Management

FOREFRONT is a leading global provider of technology infrastructure solutions for Fortune 1000 companies, aiding in bridging the gap between technology infrastructure and business strategy. We serve the complete technology lifecycle, including assessment, design, integration, and support services. We offer our customers unparalleled expertise, exceptional service, and technology from best-of-breed partners. Our strong network of provider partners includes Oracle/Sun Microsystems, EMC, Cisco, IBM, Symantec, Hitachi Data Systems, VMware and others.


If you want to analyze, plan and make your work more productive then smart plus is the right solution for you. Smart plus is the right tool in your hand, if you want to keep yourself ahead of your competitors.

It will give you the power to access all of your software patches, hardware replacement as well as web documentation. We are providing customized support to our clients. Just call FOREFRONT smart plus service desk and get what you want. We have created support desk by using ITIL framework, which means problem identification and issues resolution is just round the corner. We are committed to take your business to another level.

Our Approach

Our team is one of the best in the business because of its technical expertise and advanced technology
training. We listen to our clients’ needs and requirements, followed by the brain storming session,
so that we can provide the right solutions. We have a group of close knit experts, and they are not
only driven by the common vision and thought, but also, encourage one another to perform with a sense
of commitment. Our holistic approach will definitely improve your business efficiency and effectiveness

FOREFRONT makes it a point to meet objectives and performance targets because we believe in long-term
relationship. Our core values are, communication, teamwork, complete understanding of the needs and
requirements of the client, expertise followed by partnership. We are here to build enduring relationship
with the client by providing them superior service, trust and integrity. We have an IT infrastructure
library, which goes a long way in improving the efficiency; reduces risks and improve the effectiveness of IT services in the
organization. Nobody can deny the fact that every client has specific needs, this is the reason why we
provide tailor made solution to our client. We are a name to reckon with because of the following:

  • Collaborative approach
  • Teamwork
  • Communication (No communication gap)
  • Expertise
  • Partnership
  • Integrity
  • Hassel-free Services


  • Optimized operations: Ensure the stability and predictability of IT services With reliable and consistent performance, reduce service downtime and the total cost of ownership (TCO)
  • Enhanced productivity: Improve end-user experience and productivity with powerful self-help features, and automated and integrated service catalogues
  • Sustained service improvements and governance: Establish a culture of continuous service improvements by leveraging methodologies such as Lean and Six Sigma. Enable standardized and holistic IT governance using frameworks such as COBIT
  • Improved operational transparency: Effectively manage IT operations and services through a transparent and consistent platform for managing IT services across suppliers, business units and geographies

Benefits of Data Center Virtualization

The advantages of switching to a virtual environment are plentiful, saving you money and time while providing much greater business continuity and ability to recover from disaster. Switching to virtualization brings many benefits. It saves your time and money which can ensure your organization to yield excellent Return on Investment (ROI). Some of the familiar advantages include:

  • Trim down as much as 50% costs of hardware and operations.
  • Lower around 70% time it takes to provision new servers.
  • Each server workload virtualized save more than $4,000 in a financial year.
  • improve the use of hardware from 20-30% up to 75%.
  • trim down the hardware requirement by a 10:1 ratio or sometime better *.
Virtualization and the Forefront Advantage.

Forefront provides services for application and desktop virtualization, migrations, virtual data centers and more. Forefront caters all the needs of their clients, in one place. Forefront provides physical hardware and software you require, and also involves in designing, planning, and implementation as well. Once client’s virtual data center is up and running, we provide maintenance services also.

Solutions for Virtualization

Virtualization has brings in lots of changes in the computing landscape for data centers. It helps you to protect your data, make compliance simpler, and reduce risk. It provides new levels of agility and continuity to your organization. It also helps your organization to save money, time, and datacenter space like never before.

We at FOREFRONT offers an overall podium for virtualization that takes the pain out of IT projects by simplifying the overall process which cover purchasing, architecture and implementation. These solutions make use of high-density storage, virtualization, and computer resources software which creates a strong platform to manage things easily and effectively. These platforms allow organizations to speed up server consolidation, to create development using cost efficient technique. This also covers software licenses and their support.

FOREFRONT provides to their clients a complete desktop-to-datacenter virtualization product portfolio and a complete set of virtualization service that provide help to our clients in deployment process of the new services which are faster, insure the utilization of system resources, and always manage and scrutinize the virtualized environments of the organization.

Optimizing your Data Center

Over the time every business witness changes as well as growth majorly because of evaluation in technology. This has increase the need for disaster recovery in organizations. The dependency on data center has also increase. Organizations are shifting their resources into data center development, but these organizations are not sure about how to precisely calculate ROI or how to control the costing.

We at FOREFRONT offers a wide variety of strategic solutions to assist you to make best use of your IT infrastructure, it is good to align your IT resources with your line of business which would improve the performance of your data center. No matter what shape and size of the business, what you need to assure is that your data center is situated and designed in a way that it meets your company’s recent as well as long-term goals, even in the face of a disaster and migration.

Telecom Solutions

There is no denying the fact that telecommunication is a must in today’s business environment.

You simply cannot do away with it but it makes big hole in your administrative cost. And it is quite
challenging to manage the cost without compromising the smooth flow of the connectivity between
different geographical location with customers and vendors.

As an organization it is quite expensive to maintain your own transmission facilities, as a result you are dependent on the service providers of the telecommunication. Hence it makes business sense to go for the telecom solutions and we would like to take this opportunity to tell you that FOREFRONT is providing complete telecom solutions. We assess the client’s telecom needs and accordingly select the right service provider for them.

Business System Integration and Video Conferencing

Collaboration is a comprehensive IP communications system that empowers business through integration of voice, video, data, and mobility products and applications. As more communication tools are added to the network platform, communication systems evolve beyond the infrastructure to a truly unified and integrated solution that now include voice and messaging, application integration, online collaboration, and business video.

Enterprise communications now enable real-time, face-to-face collaboration, making business more flexible and more secure across any workspace.